Welcome back KOI POS
Select a module below to get started. Modules marked as "Ready" are available for use.
POS Checkout
Service selection, add-ons, payments, and receipts
CartDiscountsTipsSplit payments
Technicians
Staff profiles, specialties, schedules, and performance tracking
ProfilesSchedulesPerformanceCommissions
Clients
Client profiles, visit history, and preferences
ProfilesHistoryNotesLoyalty
Scheduling
Calendar views, booking flow, walk-ins, and waitlist management
Day/Week viewsBooking flowWalk-in queueWaitlist
User Management
Staff accounts, roles, and permissions
CRUD operationsRole-basedPIN managementActivity logs
Inventory
Stock tracking, AI forecasting, and supplier management
ConsumablesRetailAI insightsSuppliers
Analytics
Revenue, performance, retention, and AI insights
RevenueTechniciansPaymentsAI insights
Gift Cards & Loyalty
Gift card management and loyalty program
Gift cardsLoyalty tiersRewardsImport
Accounting
Financial management and QuickBooks integration
QuickBooks syncReportsInvoicesExpenses
Payments
MagTek/Magensa integration and settlement
Card processingRefundsSettlement
SMS Messaging
Confirmations, reminders, and client communication
TemplatesDelivery trackingOpt-in/out
Settings
Salon configuration, services, and staff access
ServicesStationsHoursIntegrations
Calendar Integration
Sync appointments to Google/Apple calendars
Google CalendarApple CalendarSMS linksPrivacy-first
Online Booking
Client-facing booking website with SEO pages
Service browserTechnician pickPromotionsSEO pages
BeautyLink
Supplier catalog, inventory sync, and ordering
Product syncInventoryReorder alertsMulti-location
Growth AI
Marketing, SEO, social media, and AI content generation
SEO toolsCampaignsAI contentAttribution
AI Assistant
Context-aware support for scheduling, inventory, and more
Chat UIContext-awareEscalationQuick actions
Security
Role-based access, audit logs, and compliance
RBACAudit logsPCI boundariesPrivacy
Phone AI Agent
AI-powered voice assistant for inbound calls
Voice AIBookingsSMS alertsCall logs
MVPPhase 1 Scope
- • POS Checkout with service selection and tips
- • Appointment scheduling with walk-in queue
- • Technician management and schedules
- • Client profiles and visit history
- • Service catalog with add-ons
- • Station management
- • PIN-based staff login
- • Basic daily reporting
FutureRoadmap Items
- • MagTek/Magensa payment integration
- • SMS confirmations and reminders
- • Online booking widget
- • Inventory tracking
- • Calendar sync (opt-in)
- • BeautyLink supplier integration
- • Marketing tools
- • AI-assisted reporting insights
