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Getting started is easy! Sign up for a free trial, follow our quick setup wizard, and you'll be processing your first sale in under 10 minutes. Our onboarding team will guide you through the initial configuration and provide training resources.

KOI POS works on any device with an internet connection. For optimal experience, we recommend a tablet or computer, receipt printer, cash drawer, and barcode scanner. We offer hardware bundles or you can use your existing equipment.

We integrate with all major payment processors including Square, Stripe, and PayPal. Choose your preferred processor or use our recommended partners for competitive rates. All transactions are secure and PCI compliant.

Yes! Our multi-location feature allows you to track inventory, sales, and staff across all your locations from a single dashboard. Transfer stock between locations and get consolidated reporting.

Absolutely! Your data is encrypted, stored on secure cloud servers, and backed up automatically. We use bank-level security protocols and are PCI DSS compliant. You can also export your data anytime.

We provide 24/7 support via phone, email, and live chat. Plus access to our comprehensive knowledge base, video tutorials, and webinar training sessions. Our expert team is always ready to help you succeed.