1
Agreement & Acceptance

By accessing or using KOI POS services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

These terms constitute a legally binding agreement between you and KOI POS
By using our services, you acknowledge that you have read and understood these terms
We may modify these terms at any time with notice to you

2
Definitions

For the purposes of these Terms and Conditions:

"Company" or "We"

Refers to KOI POS and its affiliates

"Service"

KOI POS software and related services

"User" or "You"

Any individual or entity using our services

"Account"

Your user account with KOI POS

"Content"

Data, information, and materials you input

"Terms"

These Terms and Conditions

3
Eligibility

To use our services, you must meet the following requirements:

Be at least 18 years of age
Have authority to bind your organization
Be located in a supported jurisdiction

Comply with all applicable laws
Provide accurate information
Act in good faith

4
Account Registration

When creating an account, you agree to:

Information Accuracy

Provide true and accurate information
Keep your information up to date
Verify your contact details

Account Security

Maintain secure login credentials
Not share your account access
Report unauthorized access immediately

5
Service Description

KOI POS provides point-of-sale software and related services including:

POS Software

Complete point-of-sale system

Inventory Management

Stock tracking and management

Analytics & Reports

Business insights and reporting

Service Levels: We provide different service levels based on your subscription plan. Features and limitations are clearly outlined in your chosen plan.

6
User Obligations

As a user of our services, you are responsible for:

Data Protection

• Backing up your critical business data
• Ensuring data accuracy and completeness
• Complying with data protection laws
• Protecting customer information

Legal Compliance

• Following all applicable laws and regulations
• Maintaining proper business licenses
• Accurate tax reporting and collection
• Age verification where required

Important: You are solely responsible for your use of the service and any consequences arising from your business operations.

7
Prohibited Uses

You may not use our services for:

Illegal activities or products

Fraudulent transactions

Money laundering

Adult content or services

Gambling or betting services

Weapons or ammunition

Hacking or malware distribution

Violation of intellectual property

Enforcement: We reserve the right to suspend or terminate accounts that violate these prohibited use policies.

8
Payment & Billing

Subscription Fees

Billed monthly or annually as selected
Payment due in advance
Automatic renewal unless cancelled
Upgrades prorated immediately

Payment Terms

Late payments may incur fees
Service suspension for non-payment
30-day money-back guarantee
All prices exclude applicable taxes

9
Intellectual Property

Our Rights

• KOI POS software and technology
• Trademarks, logos, and brand assets
• Documentation and training materials
• Proprietary algorithms and methods

Your Rights

• Your business data and content
• Customer information you input
• Reports and analytics you generate
• Custom configurations and settings

License Grant

We grant you a limited, non-exclusive, non-transferable license to use our software solely for your business operations in accordance with these terms.

10
Data & Privacy

Your privacy and data security are important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

Data Security

Bank-level encryption and security

Data Backup

Automatic daily backups

Data Export

You can export your data anytime

11
Service Availability

We strive to provide reliable service availability, but cannot guarantee uninterrupted access.

Uptime Target

• 99.9% uptime service level objective
• Scheduled maintenance windows
• Advance notice for planned downtime
• Emergency maintenance as needed

Service Interruptions

• Force majeure events
• Internet service provider issues
• Third-party service dependencies
• User account suspension

12
Limitation of Liability

To the maximum extent permitted by law, KOI POS shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Excluded Damages

• Loss of profits or revenue

• Business interruption losses

• Data loss or corruption

• Third-party claims

• Indirect or consequential damages

• Loss of goodwill or reputation

Maximum Liability: Our total liability shall not exceed the amount paid by you for the service in the 12 months preceding the claim.

13
Termination

Termination by You

Cancel anytime through your account
30-day notice recommended
Export data before termination

Termination by Us

Violation of these terms
Non-payment of fees
Illegal or harmful activities

Effects of Termination

Upon termination, your access will cease immediately. Data retention period is 30 days for account recovery, after which data is permanently deleted.

14
Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to conflict of law principles.

Jurisdiction

• Nevada state and federal courts
• Exclusive jurisdiction for disputes
• Waiver of jury trial rights

Dispute Resolution

• Good faith negotiation first
• Binding arbitration if needed
• Individual claims only (no class action)

Questions About These Terms?

If you have any questions about these Terms and Conditions, please contact our legal team.

legal@koipos.com

+1 (888) 788-6628

Las Vegas, NV

Terms & Conditions

Table of Contents

1 Agreement & Acceptance

2 Definitions